Troubleshooting Tech

Can't login? Struggling to get things to work? So sorry! We know how frustrating that can be. Hopefully these articles will help!

How do I access the Masterclass Interviews?

At this time, being a member is the only way to access the Masterclass interview videos. You can learn more about MerryBody here: https://programs.themerrymakersisters.com/studio/   Let us know if...

Avatar

By Emma and Carla

updated 8 months ago

Can I download MerryBody classes and meditations so I can access them offline?

Yes you can! This means, next time you’re travelling out of internet range (think aeroplanes, airports, or just dodgy internet),  you can continue your Yoga, Pilates and Meditation classes wherever...

Avatar

By Emma and Carla

updated 8 months ago

I can't seem to log in. Please help!

If you have clicked on a link from an email sent by us, and it is not working, try clicking on this link here:  https://programs.themerrymakersisters.com/login/ If you’re still having trouble, you...

Avatar

By Emma and Carla

updated 8 months ago

How do I watch classes or listen to the meditations?

If you are a MerryBody member, all you need is your device (computer, laptop, mobile or tablet) along with an internet connection! All classes and meditations are streamed using high-quality hosts...

Avatar

By Emma and Carla

updated 8 months ago

Can't Access Website

We are sorry to hear this! First thing is to check if it may be related to your internet. Try browsing to another website and see if that loads normally. If not, it may be an issue with your...

Avatar

By Emma and Carla

updated 8 months ago

Having trouble with the App?

We are so sorry to hear that, tech can be so frustrating!  Can you please take the following steps to troubleshoot: Log out and completely close the App. Then re-open and log back in. If this...

Avatar

By Emma and Carla

updated 8 months ago

My videos are buffering

We are sorry to hear that you are having buffering issues! If you have a slow internet connection this would cause the buffering. Or if you're in a drop-out zone, this will also cause this. Can you...

Avatar

By Emma and Carla

updated 8 months ago